If unable to open the client portal from your Mac or Windows computer please follow these steps :
Close all your browsers and try the link again.
Reboot computer and try the link again.
Try a different browser or computer if available.
Even better, if you have access to an iPad please open the link I provided from there.
Enable Silverlight plugin :
Safari – Be sure the Safari->”Private Browsing” menu item is unchecked. Then open menu item Safari->Preferences->Security and press “Manage Website Settings…”. Then choose Silverlight on the left and ensure “When visiting other websites” is set to “Run in unsafe mode”.
Firefox – Open the “Tools->Add-ons” menu. Press “Plugins” on the left and make sure the Silverlight plugin is set to “Always Active”.
Internet Explorer – First be sure there is nothing that says “InPrivate” at the top by the web address. If so, restart your browser. Then press the gear icon in the upper right-hand corner and choose “Manage add-ons”. Then choose “All add-ons” under the “Show:” field. Then scroll down on the right and make sure the “Microsoft Silverlight” add-on is “Enabled”. If on Windows XP use Firefox.
Just as a woman’s heart knows how and when to pump her lungs to inhale, and her hand to pull back from fire, so she knows when and how to give birth.